Frequently Asked Questions

Why is authentication necessary?
Due to the provision of digital currency services in the online marketplace and the special nature of this market that can be used for many crimes, as well as the non-abuse of internet fraudsters who try to steal card information, it is necessary that each person with only identity and card The bank should make transactions, deposits and withdrawals in order to avoid such problems.
How long does the authentication process take?
Identity verification is done during site working hours and you will be authenticated usually in less than one hour.
What is the age limit for authentication?
Those who born under 18 years old and over 60 years old are not allowed to register according to the rules and regulations of the ArzineOnline platform.
What information should I provide for authentication?
To start a transaction in Arzineh online, you only need to register with a contact number and register identity information.
Why should I provide my personal information to buy and sell digital currencies?
Arzineh Online, in line with global and domestic regulations, will be required to authenticate respected users in order to provide digital currency buying and selling services. Arzineh Online team is committed to receive and preserve this information in a completely confidential manner in order to maintain the security of the capital of respected users.
How do I start?
It's very easy to work with online pricing. First, create an account using your personal email or mobile phone number. After authentication, you can deposit the amount of Rials or cryptocurrency you want into your character's wallet and start buying and selling online.
How can I deposit money into my account?
To deposit money into your user account, log in to your account and go to the deposit section. After choosing the deposit method, follow the instructions related to depositing money.
How much transaction commission does Arzineh online currently receive?
Currently, the fee or the transaction fee in Arzineh online is calculated as a percentage and based on different steps from 0.06 to 0.25 percent according to the volume of user transactions in the last thirty days, and apart from the fee fee, no other fees, including taxes and... Users will not be respected. For more information, refer to the page of fees and service charges.
What is Bitcoin?
Bitcoin is one of the types of digital currency (Coin) that was created to transfer money quickly, safely and cheaply without the need of any bank or intermediary. Bitcoins are stored in dedicated wallets and transferred electronically. After its introduction in 2009, the value of Bitcoin has increased rapidly due to its limited amount and increasing popularity and demand.