Terms and Conditions

At Arzineh Online Exchange, user security is very important to us. Our security regulations guarantee that all your information and transactions are safe even with the slightest change.

1. Arzineh online rules may change according to the conditions, but it is sure to be notified before applying any changes.

2. Authentication is necessary in Arzineh Online, and users are required to upload their correct and complete information, and in case of violation by the user, Arzineh Online can stop its services for the offending user and report the violations to the competent authorities.

3. Arzineh Online users undertake to use Arzineh Online site services only for themselves and the responsibility of using Arzineh Online services for anyone other than those who have not gone through the authentication process will be the responsibility of the user.

4. Joining Arzineh online and creating a user account is free.

5. Arzineh Online is allowed to directly or indirectly obtain the information that is necessary to confirm the identity of the user. Arzineh Online has the right to receive more information depending on the level of services and transactions of the user to verify the eligibility and identity of the user, and the user He is committed to provide this information in full honesty.

6. It will be possible to register in the Arzineh online portal with identity documents only once, and users will not be allowed to register again for any reason.

7. Arzineh Online users acknowledge that they are aware of the risks related to investing in digital currencies and invest and exchange with the knowledge of this issue.

8. Arzineh Online is not responsible for the transactions of users and their profits and losses.

9. Arzineh Online assures the user that they keep their assets in trust with the best security standards and in cold wallets, and in case of any security problem, they will compensate the damage and pay the amount of the damage in full. Deposit to the customer's account.

10. After confirmation, all user information is offline and placed in encrypted files so that user information is not misused under any circumstances.

11. The request to withdraw Rials from the account will be reviewed as soon as possible after registration. The time of depositing money to users' account will be different based on the limits of interbank transfer.

12. The user accepts that inflicting losses on other users through invalid or illegal transactions, as a seller of the transaction, is against the law and, if committed, can be pursued from a legal and criminal point of view, and is responsible for returning the funds resulting from invalid or illegal transactions. And compensation for the resulting damages to the transaction party or third parties is their responsibility.

13. In the event that due to various and sudden reasons, including: changes in the infrastructure, minor disturbances in the site and immediate updates that cause the Arzineh online platform to be disabled or slow down, the user is obliged to wait until the end of this process.

Arzineh online guarantor of your security